The Supply Chain Consulting Group (SCCG) consolidates the knowledge and expertise of experienced and professional Logistics and Supply Chain Specialists across a range of industry sectors, including grocery, non-grocery, FMCG, retail and manufacturing.
Gavin Parnell, Director of The Supply Chain Consulting Group (SCCG), speaks to Warehouse & Logistics News.
What are your best-known products/solutions/services?
We help companies to align their logistics arrangements with their business needs – so, for example, we get involved in operational design of warehouses, process improvement, WMS specification, logistics network strategy modelling, transport optimisation, outsourcing, inventory optimisation.
Which industry sectors are your customers in and which ones are growing fastest?
All sectors that have physical distribution – i.e. online and multi-channel retailers, wholesalers, manufacturers in FMCG, fashion, technology construction, industrial sectors. The companies showing growth recently have been online retailers and anything associated with the home / DIY sector.
What are your most recent product etc innovations?
We recently worked closely with one of the grocery retailers to greatly improve their home delivery / on-line grocery capacity through creation and handover of a bespoke optimisation model. This proved timely as the implementation coincided with the huge shift to online grocery caused by the lockdown.
What are the major trends and developments affecting your category and your customers, and how are you responding?
Huge shift to online, especially direct to consumer from manufacturers / wholesalers who would not have done that much online until recently. Retailers cannot keep up and are asking their suppliers to drop-ship. We are supporting via network strategy, operational warehouse design projects and, in some cases, outsourcing.
Can you tell us about any recent customer contracts and how you helped the customer meet their challenges?
Some recent ones include two warehouse process improvement projects, a project improving grocery home delivery capacity, looking at new routes to market for a client looking to increase exports, and a couple of logistics outsourcing projects for clients who needed new solutions to support their growth.
How does business in 2020 compare to previous years? What’s your strategy for succeeding in the current climate?
Our strategy is always to do a great job for clients and hence gain repeat business and recommendations. Other than that, we try to engage as many people as possible through our online and offline marketing activity.
2020 has been a strange time of course with some projects going on hold but also some new opportunities. One thing we have learned is just how much can be done remotely using tools such as Microsoft Teams.
What’s the latest news from your company?
We have acquired 10 new clients during the lockdown / post-lockdown period as well as securing repeat business with 6 existing clients. You can follow our latest news via our LinkedIn company page.
Can you tell us about any areas where you’re currently making technical advances?
We are always finding ways to use technology effectively to support clients’ objectives – every project is different.
Are you investing in staff training and skills development?
Yes, we are always developing capability in our staff team to meet clients’ needs as quickly, efficiently and accurately as possible.
Are you taking part in any major trade shows? Can you tell us what you’ll be exhibiting there?
We will be exhibiting at IMHX 2021 and we’re looking forward to meeting prospective new clients there as well as hopefully catching up with old friends!
The Supply Chain Consulting Group (SCCG)
t: 01926 430 883
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