Conferences are curious things. You spend months planning them, worrying about the programme, the exhibitors and the timing… and then suddenly the day arrives, passes in a blur of conversations, and you’re left reflecting on what really mattered.
As I think back on the UKWA Conference 2026 in March, one word keeps coming to mind: community.
Our theme this year was “Warehousing: The Backbone of British Logistics.” That phrase captures something important about our sector. Warehousing underpins so much of modern life, ensuring that goods are where they need to be, when they need to be there. But if warehouses are the backbone, then the people and relationships behind them are the connective tissue.
What struck me most throughout the day was the willingness of people to share experiences openly. Operators, suppliers, consultants and property specialists all brought different perspectives, but were united by their love of warehousing.
One moment that stood out was Paul Abbott, former Director of Knights of Old, speaking candidly about the cyberattack that ultimately led to the company’s collapse. His reflections formed part of a compelling panel discussion on cybersecurity chaired by Helen Barge, and his willingness to share such a difficult experience was both generous and powerful. It was a reminder that learning from one another’s experiences (even the painful ones) strengthens the whole sector.
That spirit of openness and collaboration is one of the great strengths of our industry.
We heard fascinating insights from our speakers throughout the day. Dr Walter Boettcher of Colliers explored the economic forces shaping logistics and how infrastructure supports wider growth, particularly at a regional level. Andrew Malcolm of The Malcolm Group reflected on leadership and resilience within a long-established family logistics business. Kevin Mofid of Savills provided a clear-eyed view of the industrial property market, while our headline sponsor Kallikor shared insights into how their AI-driven modelling tools are helping organisations such as Morrisons optimise warehouse networks and operations.
But if I’m honest, some of the most valuable moments happened in the Exhibition Zone, where operators compared notes on technology and automation. They happened over coffee, where conversations about workforce challenges quickly turned into practical solutions. And they happened during the informal networking that so often sparks new partnerships and ideas.
Of course, adversity lies ahead. Skills shortages, technology investment, energy costs and sustainability all featured prominently in the discussions. Yet what the conference demonstrated very clearly is that the sector is not short of ideas, expertise or ambition. But we must continue to learn from one another.
Because while warehouses may be the physical backbone of British logistics, the real strength of our industry lies in the community of people behind them. Even as competitors, people remain willing to share knowledge, challenge assumptions and learn together to improve the way our supply chains operate.
Building community is one of the four pillars of UKWA’s mission. And after a day like this, I’m reminded that collaboration isn’t just helpful in logistics. It’s essential.
Clare Bottle
UKWA, CEO
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