The Pallet Network Sector shows continued strong growth, despite the fluctuations of COVID and an equalising effect after the pent-up demand of 2021, according to the Pallet Sector Report 2022, released by the Association of Pallet Networks. In 2022, total pallet volumes were at 29.2m, 8.2% up on 2019, while 61.9% of all pallets were delivered on a next-day service. B2C volumes were at 4.6m, three percentage points up on 2019 (15.9% vs 13%), and there was a 50-50 split between premium and economy services for B2C. B2C full pallets favour economy services; while B2C quarter pallets favour next-day delivery. Hub safety improved for the fifth year running at 0.46 accidents per 100,000 pallets, the report reveals.

This article was first published in the May 15th 2023 issue of Warehouse & Logistics News, subscribe to the magazine by clicking here.

Taking its “Drive Service Quality” Initiative to the next level, leading UK Pallet Network UPN are pleased to announce the launch of UPN SmartSCORE which it believes is the first fully systemised online customer experience feedback tool to be introduced within the UK Pallet Network Sector. UPN SmartSCORE is a comprehensive online feedback tool that is now being used both centrally by UPN and locally by its member network to engage with customers and enable them to provide valuable feedback insights. Online customer feedback tools have emerged as crucial to enable companies to monitor customer satisfaction levels and improve their services.

East Midlands-based Lockwood Group has joined the Palletline network after nearly ten years with a rival network. The family business will be working with Palletline from its Derbyshire site to provide network distribution services alongside its range of haulage, contract packing and warehousing solutions. Lockwood has over 600,000 sq ft of warehousing across seven sites, employs a 200-strong workforce and operates 86 vehicles with 219 trailers.

One of Britain’s leading tiles specialists has renewed its distribution contract with palletised freight distribution network, Pall-Ex. Following a successful three-year partnership, the two Leicestershire businesses have strengthened their relationship even further, with Pall-Ex continuing to manage their palletised home delivery distribution for the next two years and beyond. Founded nearly 60 years ago, Topps Tiles has built on a successful philosophy to provide an outstanding shopping experience and unrivalled product range, coupled with exceptional customer service.

Pallet-Track has delivered a new road safety initiative to improve staff awareness around the challenges faced by HGV drivers on the road and on site. The group teamed up with the Road Haulage Association (RHA) to host an internal road safety training programme to mark World Day for Safety and Health at Work. Pallet-Track’s office team experienced some of the challenges HGV drivers navigate daily thanks to a visibility demonstration using a double deck trailer.

It is most encouraging to see the pallet network sector in such strong growth.

George Simpson

Features Editor

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