Amazon Web Services (AWS) and Carrier Global Corporation have announced a multi-year agreement to co-develop Carrier’s new Lynx™ digital platform. This suite of tools will provide Carrier customers around the world with enhanced visibility, increased connectivity, and actionable intelligence across their cold chain operations to improve outcomes for temperature-sensitive cargo, including food, medicine, and vaccines. The collaboration builds on Carrier’s selection of AWS as its preferred cloud services provider in February 2020.

The Lynx platform will combine AWS’s IoT, analytics, and machine learning services with Carrier’s refrigeration and monitoring solutions, extending Carrier’s current digital offerings for managing the temperature-controlled transport and storage of perishables. Customers using the Lynx platform will benefit from end-to-end tracking, real-time alerts, automated processes, and predictive analytics to help them deliver temperature-controlled cargo more efficiently, in turn decreasing the cost of cold chain operations by optimising resource utilisation, cargo loss, and spoilage.

Leveraging AWS IoT services to collect, integrate, organise, and analyse data from Carrier’s large installed base of refrigeration equipment and monitoring solutions, along with sources such as traffic and weather reports, the Lynx platform will provide a comprehensive view of cargo location, temperature conditions, and external events that could impact cold chain operations. This information will feed into a data lake built on Amazon Simple Storage Service (Amazon S3) where Carrier can use AWS machine learning services to identify potential issues that could impact cargo, as well as run sophisticated analytics to develop recommendations for improving outcomes. For example, by analysing historic and real-time performance data from Carrier’s cloud-connected equipment, the Lynx platform could suggest proactive maintenance to maximise a specific piece of equipment’s availability.

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