Since joining SEC Storage in a customer sales support role in 2016, Alex- Mae Underwood has experienced several promotions and is now a Project Manager – a position where she is responsible for managing the small to medium-sized projects within the storage side of the SEC business. In 2018 Alex-Mae delivered her first contract with a value in excess of £100,000. This complex, large-scale project came in on time and under budget and Alex-Mae was given a glowing review by the client who praised her attention to detail and professionalism.


26 year-old Lee Charlton started with Century Logistics in July 2016 as a warehouse operative, working on the largest account at Century’s Bury St Edmunds warehouse. Lee soon advanced to a Team Leader role where he impressed by implementing new ways of improving picking flow within the B2C operation, which helped to increase efficiency and reduce cost for the customer.

Following his successful completion of an Institute of Leadership and Management training course, Lee was appointed to a supervisory role and approached the new position with maturity and a real desire to ensure the contract would be a success. Lee was involved in the entire project from helping to set up a new warehouse from scratch, to overseeing the transfer of 3,000 pallets from one end of the country to the other. Glen Player, Lee’s manager, said: “Without Lee being as committed and organised as he is the transfer would not have gone as smoothly.”


Ryan Walker, 22, joined 3P Logistics (3PL) in September 2015 as a customer care advisor, and has impressed everyone with his attitude to customer service, problem solving and attention to detail. Among his achievements, Ryan has introduced a structured training programme for 3PL’s customer service team; developed a new client induction programme and launched quarterly key account reviews.

His co-workers and senior management within the company alike praise the “feel good factor” that Ryan brings to his work.


Tyra Hurley, aged 20, joined Yale on a three-year apprenticeship in August 2018 with no previous experience of the industry. Since then, she has embraced what could have been a daunting learning curve and has built up a base of knowledge not limited to Yale solutions, but also of the wider pain points and trends within the logistics and materials handling industry.

Tyra says: “Joining Yale as a Major Accounts Sales Apprentice has taught me a lot about the materials handling industry. This industry was unfamiliar to me when I entered it, and as a result I’ve had to learn a lot. In the last eight months I have spoken with people from across the industry and done specific research into aspects of the materials handling industry in preparation for assignments as well as completing several training courses. As a result, I have built a solid foundation of knowledge, which I intend to continue to grow in the future.”

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