Latest S.O.L.D (Supply Chain, Operations, Logistics and Delivery) trends and innovations to help drive delivery strategy in the post-Brexit Britain to be presented at this year’s event
For the third year in a row, eDelivery Expo (EDX), Europe’s only dedicated multichannel delivery event, returns to Birmingham’s NEC on 5 & 6 April, co-located with InternetRetailing Expo (IRX), UK’s biggest multichannel event. The underlying theme for 2017 is ‘Fulfilling the Future of the Retail Nation’, which aims to provide insight into what the future holds for the fulfilment industry for multichannel retail as UK draw closer to Brexit.
The show will host features, conferences, demonstrations, workshops and top-level speakers from global brands such as Lululemon, Google, Facebook, Alibaba, Sainsbury’s, LEGO, Harrods, John Lewis, M&S, Ocado, Schuh, Vodafone, Specsavers, Volkswagen, GAME and Made.com, among others.
EDX and IRX will consist of two days of thought-leadership, learning and networking with over 5000 visitors and 300+ industry leading solution providers, showcasing the latest S.O.L.D (Supply Chain, Operations, Logistics and Delivery) trends and innovations and everything that will aid fulfilment professionals thrive in the future for multichannel retail.
The Opening Plenary will be led by Alan Wizemann, business guru and VP for Digital Product and Guest Experience at Lululemon. With 19 years of experience working on product strategy and business transformation with top retailers such as Target, Amazon, Nike, Levi’s, Sony, Saatchi & Saatchi and multi-million dollar start-ups, Wizemann will be addressing how digital can drive global growth and customer satisfaction. He will focus on sharing knowledge, strategy and advice on how organizations can use digital transformation to work smarter and faster, generating significant gains in revenue while retaining millions of dollars in the process.
With two dedicated conference tracks EDX will address in depth new strategy, use cases and trends for the packaging, parcels and stock management, warehousing, logistics end-to-end, delivery and the distribution side of Internet Retailing.
The Final Mile track will focus on how delivery strategy is playing a vital role in succesfully meeting delivery expectations and how flexibility, convenience and cost-effectiveness have become pivotal in gaining a competitive edge. Trailblazers such as Simon Finch, Distribution Director at Harrods; Philip Cane, Delivery Operations Manager of Sainsbury’s; Craig Wheeler, Director of Operations & Customer Experience at feelunique.com; and Karen Gibson, Senior Manager of Client Relationships at ASDA will take the stage.
Key topics including supply chain effectiveness, omni-channel, international growth and delivery, big data, sourcing, returns management and collaborative working will be covered on the Operational Excellence track. Dino Rocos, Member of the Board & Operations Director at John Lewis; Walter Blackwood, Omnichannle Logistics Expert at W&MB Consulting Ltd; Peter Ward, CEO at UKWA; and James Matthews, Managing Director of General Merchandise at Ocado, will get to the heart of what is needed to improve supply chain effectiveness in the omni-channel today while maximising commercial objectives available to ensure a fit for future retail supply chains.
Attendees will also be able to participate in 20 hands-on workshops covering an array of topics including: building best-in-class supply chain, capitalising on customer service reviews and user-generated content, the values of Hyper-Personalisation and the role of personalised product recommendations to avoid conversion leaks. There will also be practical training and a chance to address personal ecommerce and fulfilment doubts and questions in exclusive one-to-one 30 minute clinics, delivered by leading companies and retailers in the industry.
This year’s event will see the launch of the Omnichannel Theatre where industry experts from across the retail sector will aid brands who are struggling to support consumers across multi-channels. Additionally, experts will inform visitors on how to deliver consistent and relevant customer experience across all channels.
The Innovation Hub will also have a key presence in this year’s show, bringing together the most innovative entrepreneurs and emerging technologies.
There, TrueStart, Europe’s only independent retail and consumer accelerator and investment fund, together with 8 start-ups such as Milkman, PixonEye, Hullabalook, Photospire and Streetdots will be presenting the new technological solutions and platforms that are disrupting the retailing space. Checkout-conversion improvement, home-delivery, data analytics, search optimisation, bottom-line improvement, supply chain management, anti-counterfeit measures, innovation in the last-mile and data-driven videos are some of the key elements these technologies address.
But, it’s not all about the work, IRX and EDX are focused on attendees having an immersive and fun experience throughout the two-day event. Complementary to the abundant opportunities for attendees to interact with exclusive demos of cutting-edge technology and participative learning opportunities, the Expos will also mix business and pleasure outside the exhibition floor.
Further, IRX and EDX will be hosting an official party on the 5th April at The Vox. This will be a unique evening that aims to bring together the who’s who of multichannel retail over drinks and evening entertainment. Guest will join together to celebrate the success and diversity in the industry and look to the future. For retailers interested in attending the party they can apply for tickets here.
To obtain your free ticket to IRX and EDX, visit www.internetretailingexpo.com and www.edeliveryexpo.com. For further information please contact the Internet Retailing Events Team on 020 7384 7802 or email info@internetretailingevents.com.
Expo Rates
IRX and EDX are free to attend. You can register online on the events’ websites. Attendees to the show can also get a 25% discount on their train fare to the NEC booking through the IRX or EDX’ Visitor Info website.
Useful links
- InternetRetailing Expo website
- eDelivery Expo website
- InternetRetailing Index and reports on the Top500 UK retailers, their triumphs and shortcomings
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