This year topVOX presented the Lydia® ControlCenter for SAP WM (Warehouse Management) and SAP EWM (Extended Warehouse Management) at the SAP event SAPPHIRENOW in Orlando. Thanks to complete integration into the SAP world, this system is particularly of interest for those companies that are already using SAP and are looking for an innovative Pick by Voice solution to efficiently monitor and control processes.
Companies already using SAP WM often shy away from the labor-intensive programming for integration when making the switch to Pick by Voice. With the Lydia® ControlCenter by topVOX, this extensive programming has become a thing of the past. topVOX’s Voice Manager for efficient order processing is fully integrated into SAP and makes use of the reliable SAP GUI. Thus, there is neither a need for programming interfaces or double data management nor for adaption of warehouse management system to the new user interface since all familiar SAP standards are maintained and business is as usual. The Lydia® Control Center is the only system worldwide that works entirely without any middleware within SAP.
In addition to faster and more efficient processing in the warehouse, the new Lydia® Control Center offers many more advantages that are clearly demonstrated during everyday use. All relevant data is transferred real-time, so the warehouse manager is always up-to-date. Possible bottlenecks or errors can be detected in an early stage and easily averted. Numerous filter and sorting options enable supervisors to display exactly those screens they require, which can be immediately converted into corresponding statistics when needed. Thus Lydia® Control Center for SAP offers an optimal overview of all processes. This offer is supplemented by the container management that offers an overview of the orders already processed.
Thanks to the latest technology in voice recognition software, the system easily adapts to every user. Accents and dialects, as well as the language in which the picker communicates with Lydia® are instantly recognized, thus avoiding any misunderstandings.
Only a few mouse clicks are needed to create user profiles for new employees and hardware can be seamlessly integrated into the process. At any time, supervisors can see which voice units are currently in use, and even memory status and battery level can be easily checked. Lastly, the innovative Control Center offers “Wireless Telephony”, a unique additional feature for direct communication between supervisor and users. With a quick call queries can be immediately addressed, thus greatly reducing travel times, resulting in savings in time and money in all areas of the operation.
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