TrueCommerce, a global provider of supply chain and trading partner connectivity, integration and omnichannel solutions, is pleased to announce the strategic appointment of Amy Harvey as Head of Global Support. Harvey will lead the TrueCommerce global customer support strategy and teams across regions, ensuring a cohesive and customer-centric approach to support as well as a strong focus on customer success.
Harvey will spearhead the implementation of a robust customer success programme aimed at ensuring that customers derive maximum value from their TrueCommerce solution. The customer success programme will provide customers with guidance and best practises during their journey with TrueCommerce, helping them optimise solution utilisation and better achieve business outcomes. Harvey will also focus on enhancing the customer support experience.
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