McCue makes facilities safer by utilising an armoury of health and safety products that organise, protect and optimise workplaces. The company works across multiple industries, including retail, warehousing, food and drink, pharma, manufacturing and healthcare.
Safety barriers are made from flexible polyethylene that is strong and resilient, able to absorb vehicle impacts without maintenance requirements.
Jonathan Hibbins, Commercial Director at McCue, speaks to Warehouse & Logistics News.
What are your best-known products/solutions/services?
McCue offers turnkey solutions, from product concept to completion, for companies looking to implement or develop a safety strategy in their facility. So, it’s everything from column and machine protection, to improved walkways, signage, forklift segregation or space saving solutions where we look at the overall layout of a facility.
Which industry sectors are your customers in and which ones are growing fastest?
E-commerce is an incredibly fast-growing market. Internet supply and demand means factory spaces – and the need for safety inside the factories – is huge. The knock-on from that is the logistics network, from international haulage to domestic couriers, have increased demand and a need for facilty expansion. We’ve just completed a multi-million pound safety overhaul for a blue chip delivery company. But pharma, manufacturing, food and drink and airports are also strong.
What are your most recent product innovations?
Product development is constant – and one of the things we’re very proud of at McCue is so much of it is customer-led. For example, a customer might have a very specific safety problem that needs addressing and from that we might go on to develop a whole new line that becomes part of our general offering.
What are the major trends and developments affecting your category and your customers, and how are you responding?
Covid changed so much. It’s fair to say the demand for our portable pedestrian barriers that help organise queueing systems has been unprecedented – but that’s just the tip of the iceberg. There’s been a general adjustment in health and safety compliance, where it’s not just about ticking boxes, but seen as a real need, a wise investment and something that future proofs a business. Our response has been to keep supply flowing – but also to pro-actively adapt to the new working environment. A new factory layout, that saves space, improves efficiency, segregates workers and also improves safety is something every business needs.
How does business in 2022 compare to previous years? What’s your strategy for succeeding in the current climate?
It is and always will be supporting the customers needs. I know that’s a bit of a cliché, but each customer has different needs, even if they’re using identical products. A food and drink facility has different hygiene initiatives over a warehouse, some factories cannot have any downtime for installation.
What’s the latest news from your company?
Every McCue Safety Barrier is tested to the most applicable standards. It’s so important to us. We strive to push beyond standards like OSHA, ANSI and PAS standards. We’re pleased to say we’re the global leader in safety bollard crash-testing to the ASTM F3016 standard, having conducted over 24 full-scale tests. All precise. All reported. All third-party validated. It’s great to be able to take this confidence to our customers.
Can you tell us about any areas where you’re currently making technical advances eg safety, sustainability, environment?
McCue has enrolled in the Supply Chain School of Sustainability to further develop and improve our Sustainability processes and policy within the construction industry as well as supporting our people. We are working with our supply chain to meet our customers’ objectives.
Are you investing in staff training and skills development?
Yes, it’s huge for us. All our staff take part in a training course to develop their skills further – but also to help them become more engaged with our products. A guy in the factory can have a brilliant new product idea as much as the head of R&D.
Are you taking part in any major trade shows? Can you tell us what you’ll be exhibiting there?
Yes, we’re at MODEX in the States – a hugely important show for us. You’ll also find us at IMHX in the UK in September. Pop along and say hello!