Following a period of sustained growth international Warehouse Management Systems (WMS) specialist, Indigo Software, has recruited four new team members, with roles spanning development, consultancy, customer and sales support.
Gareth Peterson was appointed as a Support Manager for Indigo Software’s Global Support Team. His remit is to ensure that the company’s UK and Asia Pacific Support Teams provide first class customer support to the fast growing customer base. Gareth is responsible for delivering against Service Level Agreements and ensuring high customer satisfaction is achieved across multiple contracts. He works closely with Indigo Software’s internal software delivery teams to design and implement ITIL aligned operational processes and ensure these are continuously improved and adhered to.
Gareth has broad Service Management, Assurance and Technical experience, having worked in various roles across Corporate, Education and Financial IT Sectors for the past 11 years. His previous positions range from managing network and support teams, to ITIL aligned service design and delivery.
Tom Jervis joined as a Supply Chain Consultant. Tom is an experienced Supply Chain professional with over 13 years’ experience in the telecommunications, e-commerce, FMCG, reverse logistics and device refurbishment industries. In his previous role, Tom was an Operations Manager for BT at their Northern Distribution Centre. His responsibilities included managing end e-commerce warehouse operations for BT Shop & BT Business direct. He was also responsible for the reverse logistics of test and refurbishment operations dealing with BT Routers being returned to the business.
Jack Johnson joined as a Cloud Architect responsible for designing, planning and visualising Indigo Software’s range of cloud products. Working closely with Indigo Software’s sales, product and development teams his remit is to design and plan innovative and pragmatic solutions, utilising the latest technology practices and cloud services.
Laurren Cooper joined as a Sales and Marketing Executive to support Indigo Software’s fast expanding new business function. As the first point of contact for potential new clients who are interested in implementing Indigo WMS within their business, Laurren plays a critical part in successful sales cycles and also provides campaign support to the Marketing Manager.
Laurren has many years sales, business development, customer service, account management and marketing experience gained within different industry sectors. She has a proven track record in helping businesses grow and maintaining high retention levels through excellent customer service.
Darren Baxter, Group CEO at Indigo Software says, “We are seeing strong demand for our WMS solutions and are delighted to have expanded the team with these talented new members. 2022 looks set to be a very busy year and we are exceptionally optimistic about the coming months.”
Comments are closed.