WLN – What’s your ultimate professional goal?

At present to be General Manager, but there are new opportunities every day at NX.

Richard Mallard, Senior Operations Manager, The NX Group

WLN – What’s your ultimate personal goal?

200kg squat, 200kg deadlift, 160kg bench press.

WLN – What’s your favourite thing about managing a team?

Seeing people learn and develop, and building the next generation of leaders with the right style and attitude.

WLN – What would you be doing now if you hadn’t gone into transport & logistics?

I worked for four years in a payroll department, so possibly that.

WLN – What are your three main hobbies or interests?

Weight training, football and fishing.

WLN – If you could be a vehicle, which make and model would you be?

Lewis Hamilton’s F1 Mercedes.

WLN – What’s something people might not expect about you?

I enjoy making desserts and I am a qualified tree surgeon!

WLN – What’s been the best day of your life so far?

The birth of my kids.

WLN – What’s been your best experience of working for The NX Group so far?

Moving from a warehouse environment into transport to expand my overall industry knowledge.

WLN – What’s the best place you’ve ever visited, and why?

Cancún, Mexico – Spring Break 2004. Pretty self-explanatory!

WLN – Which of your achievements are you most proud of?

Building NX Secure from scratch with the help of a good team around me.

WLN – Finally, what are your top tips for success in this industry?

Understand it’s not a 09:00 – 17:00 job, stay focused and don’t take your foot off the pedal, have a “can do” attitude and find solutions not problems.


The NX Group is a comprehensive suite of supply chain solutions for businesses that require an extra level of quality and care for their products. The distribution, warehousing and courier divisions have grown year on year and we aim to continue the emphasis on quality and safety.

NX Logistics has been trading since 2010 with the aim of providing secure palletised delivery all over the UK. Setting up a premises in the Golden Triangle of the Midlands has provided an excellent platform for reaching all parts of the UK.

NX Courier was formerly known as National Link Couriers and was rebranded in 2015 to become aligned with the NX Group.

NX Secure was founded in 2015 and represents a huge investment from NX in highly safeguarded warehousing.

To take part in Quote Unquote please call: 01923 272960 or email:

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