Established in 1990, we have grown to become a market leader in fulfilment, warehousing and logistics services. ILG has evolved alongside the e-commerce wave and major developments in the courier and freight industries to become an award winning company.
We put the emphasis on our people and the quality of the service they provide, shipping thousands of parcels daily to businesses and consumers. We have built longstanding relationships with clients across many industries and sectors, with our recent growth being driven by our expertise in the fashion & beauty sector. Our ability to consistently deliver a high quality, bespoke fulfilment experience for this sector means we work with some of the UK’s leading fashion & beauty brands, delivering experiences not just parcels to their customers.
Our wealth of friendly, passionate employees serve more than 700 clients worldwide. They embrace the culture and philosophy we share as an organisation, helping us to deliver high quality customer service and supporting our clients’ to achieve their goals and objectives. Our people are professional experts with a ‘can-do’ attitude and are on hand to personally look after our clients’ products and shipments. They are trained to the highest level so they know and understand our clients’ brand, what is important to them and what is required in order for each of our clients to be successful.
To ensure we maintain the highest quality standards throughout our business, we use our own IT platform called DRIVE to enable our staff to follow a consistent set of standards and log any service faults. This ensures that we are continuously improving our processes. Linked to DRIVE is DRIVE Development, our award winning training programme, which categorises all the tasks a member of our team needs to be trained in to work effectively in their department and on each customer contract. We take our duty of care to our employees very seriously and are proud to have held a RoSPA Gold Award for health and safety since 2012.
We offer state-of-the-art integration for our clients by continually investing and developing in our IT systems. This allows us to offer full brand support, least cost routing of all deliveries and unlimited reporting routines that keep our clients and their systems informed and up to the minute. And, all of our high quality facilities operate to the highest standards of cleanliness, safety and security.
ILG
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