Hörmann has increased its service support to meet the ever increasing demand for manufacturer backed maintenance programmes. As more and more integrated systems are installed to improve safety, operational efficiency and reduce energy costs, the benefits of high quality service support are helping to make operations leaner and more cost effective throughout the country.
Mark Moore has been brought in to head up the expanded service team. With over 20 years of service experience in the highly competitive materials handling sector, that is driven by service support, Mark has been tasked with bringing further efficiencies and improving response times to add to Hörmann’s excellent reputation for customer service.
To meet this increased demand, Hörmann is investing in new equipment and software to help its engineers maintain response times as demand increases.
The introduction of extended warranties linked to service contracts is growing the demand for direct manufacturer support while reducing operating costs further as product lifetimes are extended. Another benefit of these increased life-cycles is to improve the sustainable aspects of any installation.
A fully equipped service vehicle will be on display on the Hörmann stand where the service team will be on hand to discuss the service support they can provide for all your loading bay equipment.
Tel: 01530 516888
email: info@hormann.co.uk
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