Barloworld Handling is saving industrial equipment hire specialists, Speedy Services, up to £160,000 a year and providing standardised service levels for its national forklift fleet thanks to a five year UK supply agreement.
“Forklifts are widely used at our depots, but in 2009 we had over 100 forklift truck leases with 37 suppliers across the UK, in addition to the 80 forklifts that we owned” says Danny Riley, Supply Chain Manager for Speedy Services. “Our objective was to have one supplier who could provide standardised service levels nationwide, reduced costs and complete visibility.”
Speedy is the UK’s largest provider of equipment rental and support services to construction, manufacturing, industrial, rail and related industries. The company also sells equipment and provides a range of support services through its UK network of over 325 depots and 3,600 employees.
“We were able to establish a shortlist of potential forklift suppliers straight away and Barloworld was just one of two suppliers that we considered could cover the UK as one business with a standardised service offering” he says. “Barloworld offered the best total solution and most competitive prices.”
Barloworld Handling, the exclusive distribution partner for Hyster in the UK, is one of the few forklift companies that have a truly national service offering with 17 regional customer support centres and more than 500 skilled service engineers nationwide.
Steve Doran, Key Accounts Manager for Barloworld Handling was key in developing the relationship with Speedy Services and ensuring the equipment was fit for purpose. Steve audited more than 100 Speedy depots to identify useage and establish the correct equipment specification and service requirements.
On average, each truck operates for about ten hours a week, which is considered a low intensity operation. Therefore in order to provide the most cost effective solution Barloworld has supplied high quality pre-owned Hyster equipment from its ‘QUE’ used equipment programme.
Steve Doran explains “Used Hyster forklifts from Barloworld’s QUE programme are an ideal solution for the low intensity forklift operations at Speedy. The majority of the fleet is composed of 2,500kg capacity Hyster H2.5FT Fortens machines which are highly reliable and provide a low cost of operation for Speedy. Barloworld have also supplied some high capacity lift trucks up to 12 tonnes for the fleet.”
Barloworld started to deliver the trucks as existing leases ran out and has achieved 100% on time delivery since then to ensure Speedy centres are not without a forklift during the transition. Barloworld is also maintaining more than 80 trucks owned by Speedy through its Truckserve planned maintenance programme and all trucks receive an annual thorough examination to ensure the centres comply with LOLER regulations*.
“Barloworld has looked after everything and has worked with us to provide a flexible contract to support growth and change within our business” adds Danny. “Most importantly, we have reduced costs and are receiving effective and consistent levels of local support from Barloworld Handling at our centres throughout the UK.”
* Lifting Operations and Lifting Equipment Regulations (LOLER)