Honeywell (NYSE: HON) has announced the introduction of the Dolphin® 6000, a new class of mobile device that bridges the gap between consumer mobile phones, industrial mobile computers and bar code scanners, empowering mobile information workers to connect, collect and communicate at the point of customer service. The compact, yet durable Dolphin 6000 Scanphone automates the data collection process and delivers real-time access to business data, leading to improved productivity, more informed decision making and lower operating costs.
“We’ve seen an increase in the use of consumer-grade smartphones for enterprise applications as more functionality is added to mobile phones. However, these devices are not specifically designed for enterprise use and do not meet the bar code scanning needs of mobile information workers,” said Taylor Smith, director of product management, Honeywell Scanning & Mobility. “The Dolphin 6000 fills this gap – delivering more reliability, more powerful scan performance and greater line of business application support than any smartphone on the market.”
In addition to its basic mobile phone functionality, the Dolphin 6000 offers advanced productivity features geared towards today’s vertical enterprise, including field service, field sales, and retail and logistics operations. An integrated scanner provides fast and accurate bar code scanning, greatly simplifying data entry tasks, while Honeywell’s Remote MasterMind® for Mobility device management software allows users to manage, update and remotely diagnose all Dolphin 6000 devices within a network from one centralized location, lowering development and maintenance costs.
Utilizing the Microsoft® Windows® Mobile 6.5 Professional operating system, the Dolphin 6000 was also designed for easy integration with enterprise-grade software applications, such as Pocket Inventory from independent software vendor (ISV), pcAmerica.
“We have been working with Honeywell for many years developing software solutions for the enterprise,” said David Gosman, CEO, pcAmerica. “Although we recognize the functionality of smartphones, we do not believe they meet the hardware needs of our enterprise customers for use cases such as inventory tracking and receiving. As such, our Pocket Inventory application is designed to work more seamlessly on enterprise-grade devices such as the Dolphin 6000.”
More rugged than a smartphone, the IP-rated Dolphin 6000 is resistant to moisture and particle intrusion, making it suitable for use in adverse conditions, such as those encountered by a field service or logistics worker. The device comes equipped with a long-lasting battery, allowing for uninterrupted productivity throughout an entire shift. The Dolphin 6000 also has an integrated megapixel camera and is optimized for voice communication, eliminating the need to carry a separate digital camera and mobile phone. Multiple wireless options, including GPS, Bluetooth and Wi-Fi, help users stay connected in a variety of environments.
The Dolphin 6000 is available with Honeywell’s Service Made Simple™ service offering, which provides comprehensive coverage on normal wear and tear, as well as accidental breakage for up to three years, providing a level of support, reliability and longevity that is not available with a consumer device. Further, the device supports low failure rates and unlike a smartphone, has a 3 year life cycle with 5 years of post production support, helping businesses keep mobile device acquisition costs low.