APC Overnight, the UK’s largest next day parcel delivery network, has presented its top performing depot partners with special awards for “above and beyond” service performance throughout the past year. More than 120 depots took part in the largest competition of its kind, with the awards presented at the All Depot Meeting and Annual Ball held at Cheshford Grange Hotel, Kenilworth, Warwickshire.
The Annual Development Award went to APC CS Couriers Hereford. The depot recently moved to a new 3500 square ft site, boosting APC’s service capability for Herefordshire. The family-owned and managed distribution centre joined the APC Overnight network in 2008 and business has grown rapidly for next-day deliveries.
The Overall Award was presented to APC Celtic Couriers recognising the depot’s solid performance and commitment to customer service excellence. This is the ultimate award presented to an APC partner and is one of a string of earlier awards won by the Burry Port based depot.
Regional Awards went to APC Thistle Couriers in Aberdeen, Leyland-based APC ABC, APC Derby Express Couriers in Derby, Norfolk-based APC Team C Express Logistics, Ramsgate depot APC East Kent, APC Beatties Distribution Services in Antrim, and APC Hart Distribution in Penrith. APC Celtic Couriers also topped off its big win with a Regional Award.
The awards involve all the APC Overnight partners. The depots vote for the three most outstanding depots within their own regions. Those with the highest number of votes then enter the national competition. The votes consider how depots have supported one another throughout the year to provide consistent and excellent customer service. The votes are collected and counted at APC Overnight’s HQ in Wolverhampton and the winner held secret until the annual event.
“These are important awards for APC Overnight members and recognise their above and beyond commitment to service excellence. They reflect how hard depots work together to support each other within a customer focused, tightly knit and cooperative network of likeminded local delivery specialists. This dedicated approach allows APC Overnight to provide a seamless collection to delivery service for our customers throughout the UK,” said Ivor Skinner, APC Overnight MD.
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