In an era driven by technological advancements and automation, businesses often face the decision of whether to embrace modern solutions or stick to manual processes. Businesses that support service management technology and collaborate with the right tech partners are more likely to maximise efficiency and growth.
One area that is often overlooked by service management businesses is the ability to improve their internal efficiencies around their Thorough Examinations. At Service Geeni, we understand the challenges that organisations face when it comes to managing the Thorough Examination process. The paperwork alone can be time-consuming, error-prone, and resource-intensive, so why continue in the same old fashion.
To address these challenges, your service management software should be able to offer a comprehensive solution that streamlines the entire Thorough Examination process. From knowing when an inspection is due, scheduling the work, dispatching a Thorough Examinations certified engineer, completing digital assessments on-site through mobile software, and automating the certification process.
By digitising and automating these tasks, businesses will save time, enhance accuracy, and improve overall operational efficiency.
How can we help engineers on-site
Whilst you may have regular maintenance visits for your assets, it’s important to have that safety certification on your assets once a year to protect you from any potential liability.
During the inspection process, engineers using Service Geeni’s mobile software can complete all necessary paperwork digitally in real-time. With options to capture images and annotate as they go, ensuring quality in the job and a visual record.
Once completed, the examination will be instantly submitted for further processing, notifying any relevant parties involved, eliminating the hassle of manual paperwork handling. If engineers identify any issues during the inspection, Service Geeni’s software will promptly notify the relevant personnel that remedial or further work is required, promoting a proactive maintenance visit and minimising potential downtime.
Additionally, if the asset has passed, Service Geeni has partnered with CFTS (Consolidated Fork Truck Services) to streamline the certification process. Once the engineer completes the onsite inspection and approves the asset is compliant, the form is digitally uploaded and passed through to CFTS to automatically issue the relevant safety decal for the asset, update their records and sent the relevant invoices. This seamless automation reduces administrative burdens associated with processing certifications, enabling businesses to focus on their core operations without unnecessary paperwork.
The importance of a digital trail
Whilst there are many benefits to completing a Thorough Examination, many businesses struggle to correctly document this. You should ensure that you have a system in place to actively maintain a digital audit trail of all assessments conducted over the years.
Having a trail can prove valuable if any issues arise, such as legal disputes or insurance claims. With easy access to the digital records, organisations can demonstrate compliance and Thorough Examination certification for their assets, safeguarding against potential liabilities.
Importance of Thorough Examinations
Thorough Examinations play a crucial role in safeguarding an asset, they are not only instrumental in ensuring the well-being of the user but also certify that the asset remains safe for ongoing use.
Rather than perceiving Thorough Examinations as a cumbersome and time-consuming process, why not streamline the entire process with the help of Service Geeni.
To find out more, visit https://servicegeeni.com/industries/forklifts/
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