Thermo King and its dealer remain committed to maintain the modern road, marine rail and air transport temperature-control equipment running at full capacity. The refrigerated transport industry continues to be critical to ensure the continuity of the cold chain and allow shops, pharmacies and supermarkets to remain stocked as the world works to contain the spread of the coronavirus COVID-19.
Thermo King guarantees the same service level on parts delivery to dealers in order to support final customers and guarantee the service continuity via its expansive dealer network. Thermo King and Frigoblock production sites in Barcelona (Spain), Essen (Germany), Galway (Ireland) and Kolin (Czech Republic) and distribution centre in Shannon (Ireland) together with its dealer network are open and support the provision of goods and services essential to the COVID-19 response.
“Thermo King solutions safeguard perishable foods and medicines during transport, which makes these functions essential for the health and safety of our global community,” said Claudio Zanframundo, channel excellence leader at Thermo King Europe Middle East and Africa. “As a leader in the refrigerated transport sector, we have a crucial and unique social responsibility to support such critical operations during the coronavirus pandemic. We are taking all necessary measures to help our dealers maintain the full support to our customers in this challenging time. This includes ensuring high quality service standards and parts availability 24/7 across the entire region.”
Thermo King dealer network covers 75 countries with over 500 service points to ensure the continuity of the cold chain and provide assistance to the transport companies in the field.