UniCarriers has fundamentally revised and expanded its service model with the new UniCarriers 360° service concept. The package brings together all customer and after-sales services in one modular system. As such, customers have the opportunity to select an individual performance package from the areas of forklifts, finance, after-sales, fleet management and logistics software.

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Which forklift brand a company chooses, depends largely upon two factors, the quality of the products and the services offered. To organise its portfolio of services even more clearly, and to provide all services bundled for its customers, UniCarriers has created the UniCarriers 360° model. The package includes six categories, from which customers select individual modules on the basis of the modular principle. The modules include truck equipment, financing and service models, driver and safety training, as well as warehouse planning, fleet management and consulting.

The aim of the new fullservice approach is to offer all customers a performance package that meets their requirements and thus both to prolong the life span of the forklifts and to reduce the total cost of ownership. As an element of UniCarriers 360°, UniCarriers presents the VOM (Vehicle and Operator Management) online fleet management system. The solution analyses the performance data of the forklifts in use and helps customers to optimise the operation of their fleet. The VOM can be used across different manufacturers and is also suitable for mixed fleets.

The UniCarriers Group is a global developer and manufacturer of industrial trucks and offers solutions with load capacities up to 10,000kg. The flexible and individually customisable transport solutions for logistics and warehouses are manufactured at the company’s production facilities in Sweden, Spain, Japan, China and the USA. Distribution is carried out both through specialist retailers and directly to end customers by an experienced team of sales experts.

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Visit UniCarriers at Foodex 2016 on Stand N271.

www.unicarrierseurope.com/uk

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