Honeywell (NYSE: HON) has announced the introduction of Remote MasterMind™ 3.0 (ReM 3.0), the automatic identification and data capture (AIDC) industry’s first integrated mobility and scanning device management solution. Building on the legacy of Honeywell’s portfolio of management solutions, the new software solution delivers enhanced and integrated management of the following devices under a single web-based console: Honeywell bar code scanners, Microsoft® Windows®-based mobility devices, and consumer-grade smartphones and tablets running on Google Android™ and Apple iOS™ operating systems. A Remote MasterMind 3.0 demonstration was available in Honeywell’s booth #1451 at the National Retail Federation’s 101st Annual EXPO which took place in New York City, New York, January 16–17, 2012.
ReM 3.0 redefines standards in end-user productivity by enabling information technology (IT) professionals to perform the key value drivers of device management from a central location:
• Asset tracking
• Software distribution
• Configuration management
• Diagnostic monitoring including remote control
• Automated collection of performance metrics and measurements
Remote MasterMind 3.0 features a dashboard for quick and accurate troubleshooting and flexible software deployment options. The upgraded software allows IT professionals to generate customized visual reports of key metrics and trends. And unlike other remote management solutions on the market, ReM 3.0 provides access to detailed device-specific data, such as system performance, on/off events, and keyboard and touch panel presses. ReM 3.0 places valuable insight on device usage and overall performance into the hands of IT professionals, enabling enterprises to drive streamlined workflow and increased worker productivity.
“ReM 3.0 delivers the unique ability to remotely manage most enterprise mobile devices, Honeywell scanners and consumer-grade products. It’s an industry first that solidifies our commitment to ongoing AIDC innovations, and will transform device management for our customers across multiple industries,” said Darius Adamczyk, president, Honeywell Scanning & Mobility.
Generating insight into key operational statistics such as battery life and performance, IT technicians can quickly identify device usage patterns and recommend needed training, increasing device productivity and significantly reducing management costs.
“Honeywell’s Remote MasterMind 3.0 provides end users with a unique, single pane of glass solution designed to support a depth of devices and applications,” said David Krebs, VP Mobile & Wireless Practice at VDC Research. “The integrated scanning and mobility management solution offers a variety of performance measurement and reporting options, maximizing AIDC device investment for the long run.”
Remote MasterMind also allows users to experience how a software application operates firsthand on a mobile device with Honeywell’s “LIVE! Test Drive” available on ISVstore.com.
The offering will begin shipping in the second quarter of 2012.