Luxury soft toy company Jellycat is benefiting from seamless integration between its SAP business software and its Accellos warehouse management system (WMS) from Balloon One. The wireless WMS eliminates duplicated data and paper documentation and enables accurate stock management. The integrated solution gives full visibility of information across the business and has reduced administration time significantly, enabling Jellycat to recoup the cost of the system within one year.

“Accellos has significantly reduced the amount of time spent on back office administrative duties and has improved efficiency in warehouse operations. We have been able to re-assign staff from administrative functions to revenue generating functions, which has significantly reduced the need to bring in agency staff to meet demand at the warehouse during the busy seasonal peaks. These administrative savings have easily justified the capital expenditure within the first year,” said Danny Olive, Finance Director, Jellycat.

“Balloon One took the time to carefully assess our particular requirements, resulting in a system that was customised to meet our needs. The team also provided carefully planned end user training. This meant we were able to see the benefits of the system immediately from day one,” he added.

Jellycat’s WMS uses Motorola radio frequency hand held computers with integrated bar code scanners. These devices enable fast and accurate receipt and placement of incoming goods as well as provide rapid error-free order picking, which speeds up order fulfillment.

“The warehouse team is very happy with the system. It is very easy to use, with an intuitive interface that displays orders on screen and allows the operators to take charge of their workload. The system allows better communication between the sales office and the warehouse. For example, we can notify the team of any special requirements such as urgent orders directly from the back office system – it also allows us to send information straight to the pickers on the hand helds,” says William Gatacre, Chief Executive, Jellycat.

Balloon One

Chris Barnes

Tel: 0844 884 3033


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