Being told that a customer’s payment has cleared the bank.
Who inspired you most in your career?
Nobody in particular but I did have help along the way.
If you were an item in a warehouse, what would you be?
The tannoy system, to remind the staff to take care, be tidy and report any damage to the racking.
What brought you to this industry?
Being obsessive about a place for everything and everything in its place.
If you had to do it all over again, what would you do different?
Be more adventurous.
What’s your favourite pastime?
Socialising and family time.
What’s the most embarrassing thing that’s ever happened to you?
Accosting a well known TV personality in the mistaken belief that he was a customer.
Do you have any hidden talents?
Balancing a spoon on the end of my nose.
Who would be your favourite party guest?
What is the greatest luxury in your life?
My daughter and two grandchildren.
If you won the Lottery, what would you do?
Secure the financial future of my family, buy a new sidecar for my bike and give the balance to MacMillan Nurses.
Who or what makes you laugh?
Most comedians but particularly Frank Carson.
Do you have any secret ambitions?
To write a steamy thriller, set in a Turkish bath house.
What’s your favourite holiday destination?
Kerala, Southern India.
What’s your favourite music album?
Please ask my wife.
What’s your favourite movie?
What’s your favourite book?
The Chinaman by Stephen Leather.
Who or what do you detest the most?
Conmen who prey on the elderly, and paedophiles.
What would be your advice to someone thinking about coming into the industry (apart from “don’t do it”)?
Its not rocket science, more about logic and straight lines.
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