ArrowXL, the UK’s leading two-person home delivery expert, has further strengthened its senior team with the appointment of Fauzia Mulla to the position of Head of Customer Experience. Within her new role, Fauzia will be tasked with developing and driving a new customer experience strategy whilst leading operations within the company’s contact centre.
In a career spanning almost 20 years, Fauzia has gained significant experience in digital transformation, contact centre management and enhancing the customer journey. She previously spent nine years working at Three Mobile UK.
ARROWXL
Comments are closed.