Following a detailed 6 month tender process, Howard Tenens have been successful in securing a 5 year logistics contract covering the entire ingredients supply chain for Costa Proud to Serve and Costa Express. The contract will drive further efficiencies and savings for the two brands, as well as cement Howard Tenens’ position as their supply chain partner.
Howard Tenens started working with Costa Express following a tender process in 2012 lead by Chris Clowes, Supply Chain Manager. Chris identified an opportunity to drive efficiencies through the supply chain and searched the logistics market for a potential new partner to undertake Costa Express’ ingredients delivery. Howard Tenens secured the business after clearly conveying their commitment to a long term, value for money relationship.
Howard Tenens were awarded the significant additional volume and business following a challenging tender process. However they were helped by delivering tangible results during the initial 12 months relationship between Costa Express and Howard Tenens which achieved:
– Successful implementation of both a new IT system and 3PL provider with no loss of service
– Centralisation of stock holding from 9 locations to 1
– Direct purchasing relationships developed with 15 suppliers providing in excess of 100 SKUs
– Stock availability of over 99.9% and 50% reduction in stock holding at partner sites
– Delivery refusals reduced by 50%
– Move from landed purchasing to ex-factory gate generating annualised savings in excess of 6 figures with some products
– Annual logistics costs reduced by 30% and annual CO2 savings of 70 tonnes
Chris Clowes notes “The additional Proud to Serve business will help us deliver even more in terms of efficiency gains through Howard Tenens’ sustainable logistics offering and is an exciting step forward in our supply chain strategy. Through our logistics partnership we can now sustain both UK and International growth and have turned supplier – customer relationships into true partnerships.”
Howard Tenens Commercial and Marketing Director Jamie Hartles states: “We are proud and extremely pleased to have secured the additional Costa Proud to Serve business and look forward to continuing to develop our relationship with Costa, ensuring our partnership goes from strength to strength.”
ABOUT COSTA:
Costa is the UK’s favourite coffee shop, having been awarded “Best Branded Coffee Shop Chain in the UK and Ireland” by Allegra Strategies for four years running (2010, 2011, 2012 and November 2013).
Winner of “Best Branded Coffee Chain in Europe” Allegra Strategies 2011 and 2012.
With over 1,600 coffee shops in the UK and more than 1,000 overseas, Costa is the fastest growing coffee shop business in the UK and the second largest coffee shop operator in the world. Founded in London by Italian brothers Sergio and Bruno Costa in 1971, Costa has become the UK’s favourite coffee shop chain and has recently diversified into both the at-home and gourmet self-serve markets.
Just 1% of the world’s production of coffee is good enough for us to choose from. Only the very best 100% RFA certified coffee available can go into creating the unique taste and aroma of our Mocha Italia blend.
Costa is committed to looking after coffee-growers. That’s why we’ve established The Costa Foundation, a registered charity. The Costa Foundation’s aims are to relieve poverty, advance education and the health and environment of coffee-growing communities around the world. So far, The Costa Foundation has funded the building of 42 schools and improved the social and economic welfare of coffee-growing communities.
Howard Tenens:
Howard Tenens http://www.tenens.com is a privately owned, logistics company providing UK coverage. First established in 1953 by Norman Foster and Edward Morris the company has been trading for over 60 years..Peter Morris, the current CEO and Chairman, headed a management buyout in 1983. Since then the company has gone from strength to strength including the appointment of2 of Peter’s sons: Ben and Dan Morris as joint Managing Director’s in 2010.
Howard Tenens is one of the largest family-owned logistics companies in the UK, providing a leading warehousing, distribution and logistics service.
They supply flexible, scalable and reliable supply chain solutions for storage, transport and contract logistics that support their customers by managing their logistics requirement and driving business efficiency. Howard Tenens differentiates itself in the market placethrough an extensive freehold commercial property portfolio of over 3,000,000 ft2, supported by an experienced property department specialising in property procurement and management.
Howard Tenens take their impact on the environment seriously, leading the logistics industry in environmental innovation, specifically low carbon transport. Renewable energy, energy efficient equipment, new vehicle technology, alternative fuels and investment in gas refuelling infrastructure have all been implemented to help Howard Tenens drive reductions in their customers’ carbon footprint.
Howard Tenens pride themselves on being innovative and proactive, providing cost effective, resourceful and sustainable logistics operations supported by robust IT platforms. They believe in reliable, high quality, value for money supply chain solutions.
Further information can be accessed on our web site: www.tenens.com or please contact us on 08702 415640.
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