Gareth Dunn, Head of Service at Kärcher UK, discusses why simplifying your cleaning equipment servicing will improve your operational productivity.
In today’s fast-paced business environment, operational efficiency isn’t just an advantage – it’s a necessity. From retail spaces to healthcare facilities, clean, safe environments are non-negotiable, and professional cleaning equipment plays a vital role in delivering these standards.
However, the growing variety of machines, models, and brands used across different sites often brings unnecessary complexity – especially when it comes to servicing and maintenance.
The challenge of a mixed fleet
Many businesses operate mixed-brand fleets, with machines acquired over time for specific roles or purchased based on availability. While practical in the short term, this approach can lead to long-term inefficiencies, particularly when multiple service providers are involved.
Managing different contracts, call-out processes, and pricing structures not only increases administrative burden, but often leads to inconsistent service standards, longer repair times, limited access to spare parts and reduced equipment lifespan.
Ultimately, fragmented servicing undermines both uptime and operational continuity.
The solution: a unified service approach
That’s why more facilities managers are turning to service partners who can support all cleaning equipment brands – not just their own. Having one expert provider simplifies maintenance, accelerates repairs, and reduces overall cost.
With a single point of contact, businesses benefit from faster issue resolution and fewer contracts to manage, as well as consistent service delivery and streamlined reporting and accountability.
Kärcher’s All Brand Service: more than just Kärcher
Kärcher has long been recognised for its high-quality machines and professional cleaning solutions. But many don’t realise that we also offer industry-leading service support for all brands of professional cleaning equipment.
Our All Brand Service gives businesses access to a nationwide team of expert engineers and technicians trained across multiple makes and models. What’s more, businesses can enjoy on-the-spot diagnostics and repairs with fully stocked vans and a success rate of 92% of machines back in operation on the same day.
Whether you operate vacuums, scrubber dryers, sweepers, or pressure washers from different manufacturers, Kärcher has the expertise and infrastructure to support you.
Total fleet control, minimal disruption
By consolidating servicing through Kärcher, organisations can simplify operations and reduce downtime across their entire fleet. Our service team provides digital service reporting, transparent pricing and SLAs, scheduled preventative maintenance and compliance and safety assurance.
No more juggling multiple contacts, variable response times, or inconsistent paperwork. Kärcher brings it all together — reliably and professionally.
Efficient servicing is smart business
In a world where efficiency drives performance, simplifying your equipment servicing is more than convenient — it’s essential.
Kärcher’s All Brand Service gives businesses the confidence that every machine is maintained to the highest standard, regardless of manufacture. No matter your cleaning challenge — there’s Kärcher for that.
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