Warehouse operatives and manual handling professionals are being urged to play their part in reducing accidents by logging incidents on a new online platform.

The UK Material Handling Association (UKMHA) has launched its industry-first Incident Reporting Portal, which will capture and analyse vital information about the causes of accidents and ways to prevent them occurring in future.

At present, there is no reliable national data on incidents involving forklifts and other manual handling accidents. Without accurate statistics, the scale and nature of accidents remain unclear, making it difficult to target improvements in training, site practices, or even machine design.

The UKMHA has made a significant investment in its new portal which aims to fill the knowledge gap. By encouraging businesses to upload information on accidents, near misses and unsafe occurrences, the association can build a clearer picture of the risks faced daily by professionals.

David Goss, UKMHA Technical Director, said: “If we are to improve safety around material handling equipment, then we must gather as much information as we can into the circumstances surrounding incidents. Only by doing this can we hope to understand why accidents occur and make the necessary improvements thereafter. This portal is not about blame – it’s about creating solutions.”

Open to everyone who works in the material handling industry, the portal provides a simple, confidential way to report incidents. Users are asked to share details such as the circumstances leading up to the incident, the type of equipment involved and the severity of any injuries. Even seemingly minor issues, such as near misses or damage-only events, can provide valuable insights.

All data is submitted anonymously, and every report is reviewed by UKMHA staff with the utmost privacy. Reports are not intended to replace legal requirements such as RIDDOR submissions, nor will they trigger follow-up action unless specifically requested. Instead, the information will be aggregated to identify wider industry trends.

The UKMHA is urging safety managers, supervisors and anyone else with knowledge of an incident to use the portal. Contributors are reminded to include a time, date, and partial postcode to help avoid duplicate entries, and to refrain from including personal names or company details.

Rob Fisher, Chief Executive of UKMHA, reinforced the urgency of industry participation, adding: “Knowledge is power, but only if it is shared. Every report submitted, no matter how small, has the potential to help prevent future accidents. Safety never sleeps, and with industry support we can make a real difference.”

For more information about the UKMHA’s Incident Reporting Portal visit: nationalforkliftsafetyday.co.uk

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