Dawsongroup is a company that society needs and wants to exist. Dawsongroup’s Smarter Asset Strategy enables you to align your asset commitment with your visible future by providing you with the agility to adapt to what you can’t see coming. It provides solutions for first-, middle- and last-mile delivery, materials handling, ambient and cold storage, cleanliness, and power, across every industry in the supply chain and including all aspects of warehousing and logistics.
Dawsongroup believes that in business, if you own it, you should never use it and if you use it, you should never own it. Hiring assets instead of owning them removes the need for capital outlay and enables you to invest in other areas of your business instead.
An integral part of hiring solutions is service and maintenance – an area that Dawsongroup excels in. With a nationwide network of local engineers and workshops, service is available 24 hours a day, 365 days a year in every corner of the UK. This provision takes the responsibility of uptime away from the customer and places it with a team of experts who will ensure it is consistently maximised. As part of the contract hire package with Dawsongroup, servicing, maintenance, and legal compliance are all covered, ensuring that unexpected costs are avoided, and downtime is minimised.
Customer service is a priority for Dawsongroup. It is based on a truly consultative approach and contracts are always tailored to meet customers’ specific business needs, from the largest corporation to the single-vehicle operator.
Dawsongroup has 41 strategically located branches across the nation, many with onsite, state-of-the-art workshops, and hundreds of approved third-party repair agents, ensuring customers receive local servicing and maintenance wherever they are in the country. Its extensive inventory ensures 95% of all parts are sourced within 24 hours, and its in-house team is available 24 hours a day, 365 days a year, to provide comprehensive breakdown and maintenance service, dedicated to maintaining peak fleet performance, ensuring safety, and minimising downtime.
Its extensive network of mobile mechanics work around the clock, all over the UK, meeting customers at locations that suit them. They provide stress-free servicing and maintenance on the spot to keep customers’ vehicles working, whether trucks, trailers, vans, or materials handling equipment.
Customer care and support is critical to a successful relationship, which is why every Dawsongroup customer has a dedicated relationship manager with extensive industry expertise who maintains regular communication. Through this, convenient times and places for servicing are arranged in advance, enabling customers to plan for and minimise downtime. Total transparency and honesty help customers forecast accurately and effectively.
Dawsongroup does not just supply vehicles for materials handling and first-, middle- and last-mile delivery, but also a range of ambient and cold modular storage solutions which can be as permanent or temporary as your demand requires. Solutions to keep your site clean, whether your business is in a warehouse, distribution centre, manufacturing facility or anywhere else, are also an essential resource Dawsongroup provides. The equipment for these solutions may be completely different, however, the high standard of customer service is the same, regardless of which part of the business you are working with.
Dawsongroup is committed to futureproofing your business by providing the means to power your facilities sustainably. It is committed to creating a positive impact on the environment by helping customers lower their carbon emissions, using the latest equipment supplied and maintained with the Dawsongroup 24/7/365 service. With the aim of creating a future where energy is accessible, affordable and reliable for everyone, whilst minimising environmental impact, Dawsongroup’s Smarter Asset Strategy reinforces every solution delivered.
Whichever aspect of warehousing and logistics your business is in, take advantage of Dawsongroup’s Smarter Asset Strategy and maximise your uptime by leaving your service and maintenance in expert hands.
Contact Dawsongroup on 01908 218111 or visit dawsongroup.co.uk to find out more about how a Smarter Asset Strategy can provide you with 24-hour service and maintenance for your warehousing and logistics solutions.
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