Technology is driving efficiency in any warehouse, maintenance or logistics operation. Whether you are making or moving goods you need to ensure your equipment and people are productive. The largest and most successful companies rely on software solutions to keep track of assets, maintenance schedules, parts, people, performance and more. But the process of choosing the software solutions that are best for your needs is complex and costly. Gartner reports 75% of companies consider their ERP software projects as a failure. This is a massive issue, because software is a big investment, and implementing a new system, migrating data and training people takes considerable investment both in terms of time and money.
To help you mitigate risks and make a confident purchase decision, Service Geeni, a leading service management software specialist has put together a FREE De-Risking Guide to help you purchase any software with confidence ensuring you don’t become part of the 75%!
FREE Guide: De-Risking Your Software Purchase
With years of experience in the service management software industry Service Geeni understand the challenges that come with choosing the right solution for your specific needs. This FREE guide offers valuable insights and strategies to help you identify your core requirements, set clear objectives, evaluate potential solutions, and negotiate the best terms for your agreement. We’ve also included tips on how to plan and coordinate the deployment of your chosen software solution effectively and efficiently.
Identifying Core Requirements
As always, identifying the problems and outcomes you require is the best first step. Once you’ve listed your core requirements and objectives, only then should you evaluate potential software solutions. Consider what features and benefits are most valuable to you, and compare these against your requirements so you’re not easily swayed by flashy demo’s that don’t really show you the everyday functionality that you need.
Evaluating Vendors
You will then move on to the most important phase – evaluating the software. This is where the de-risking guide really comes in handy, providing you with the key questions to ask vendors and factors to consider when assessing a range of software options.
Building a Business Case
One of the most common reasons for failure stems from failing to quantify the value of processes and improvements. This is critical to ensure you select the system that will provide the best returns. All too often teams choose a system based on the latest shiny tech, falling for a good sales pitch, whilst failing to prioritise the more important functionality their teams need to make big improvements in productivity and profitability. Once you know the value of processes and functionality you can prioritise requirements and then start to build a business case that calculates returns over time based on your historical data.
Choosing the Right Partner
As software is generally delivered as a service (SaaS) and then integrated with other solutions using an iPaaS (Integration Platform as a Service) solution you need to appreciate that you’re likely to be working with your software partner for a minimum of 5 years. So you want to ensure you’re not just being sold to, that the vendor takes the time to understand your business and core deliverables to help you achieve the highest return on your investment. You are both critical to the projects success, following the steps in the guide will help ensure you choose a partner you can achieve success with and work together for the long haul.
Download your Free De-Risking Guide: ServiceGeeni.com/wln-derisking-guide
By following the steps and utilising our FREE De-Risking Your Software Purchase Guide, you can make a confident software purchase decision and maximise your ROI.
You can also visit ServiceGeeni.com to learn more or to book in a 15-minute chat to a service management software expert.
Source: Gartner
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