chefs-connectionChef’s Connection is satellite-tracking daily deliveries of fresh foods to London’s top hotels and restaurants with Masternaut telematics and temperature monitoring. The award-winning food company uses the web-based system for delivering to The Berkeley, The Lanesborough, Koffmans at the Berkeley, L’Anima and Quaglino’s. The system also monitors deliveries of fresh produce to hundreds of caterers, manufacturers and food service suppliers throughout the southern England and Wales.

The British Retail Consortium (BRC) Grade 1 accredited food company uses a fleet of specialist 7.5- and 3.5-tonne vehicles fitted with integrated Masternaut vehicle trackers and unique Mastercold temperature monitors. The system includes driver ID keys so that managers have instant reporting and visual status for each vehicle, its movements and driver.

“The Masternaut system stands out as the best temperature-controlled vehicle tracking solution on the market. It helps Chef’s Connection to keep its BRC status, which is critical to our business,” says Bob Webb, Head of Transport at Chef’s Connection.

“No other systems close to Masternaut in technological terms or usability. It provides a huge range of benefits to us and our customers. The temperature monitoring ensures our products are transported at the correct temperature, and vehicle tracking gives us a real-time view of our vehicles. This allows us to answer customer delivery queries quickly and knowledgeably. It also provides evidence of what was delivered, when it was delivered and who delivered it,”

Chef’s Connection can also use the system to “geofence” delivery routes. This feature alerts the transport management team if a vehicle has strayed from its planned route. Alerts are displayed on screen as well as on Bob Webb’s mobile phone. Drivers are contacted immediately to find out why the driver has altered his route. The system also provides proof of excessive idling and speeding.

An added benefit of the system is proof of drivers’ working time. Because the system is active from the time of turning the ignition key to turning it off, it provides an accurate record of each driver’s working day.

“Driver working time recording is very useful. It gives us an accurate picture of overtime working, particularly at weekends when the office closes at midday and drivers can’t return their time sheets. We can quickly look on the system to find out when they returned to base,” says Bob Webb.

Masternaut Three X

Martin Port

Tel: 0113 281 4000


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