Our team at Dock Solutions completely understand the importance of a fully efficient operational loading bay and how having costly ‘down time’ can have a huge impact on your business.

As the UK’s leading manufacturer of loading bay equipment, you can trust us that our equipment is strongly built to current EN standards, durable and reliable as long as it is used correctly and maintained regularly by experienced engineers.

Dock Solutions has newly appointed Joshua Hale to head the service and call-out department and to promote the services and support we can offer you, he says, “It’s exciting times ahead for us here at Dock Solutions as we look to grow and expand both our existing and new service client base”.

When was the last time you had your loading bay equipment inspected?

A good service and maintenance programme for your loading bay equipment is an essential part to the effective running and working of your bays, not only does it guarantee and protect the lifespan of your equipment minimising the costly risk of ‘down time’, it also ensures that you are compliant and your employees are safe.  You can be sure that the Dock Solutions team can give your equipment the complete service to ensure that you are operational for the maximum amount of time, by offering our clients both a planned and reactive service.

What are the benefits of a Dock Solutions Planned Maintenance Service Agreement?

  • Competitively priced – Never knowingly beaten on price for like for like products and services
  • Dedicated team of highly skilled engineers and administration staff
  • Minimises the risk of costly ‘down time’ by identifying potential problems before they may arise
  • All makes and models of loading bay equipment
  • Ensures you stay compliant with regulations and Health and Safety standards
  • Offers extended warranty protection

What do we service?

Our dedicated team of highly skilled dedicated engineers are available to service and repair existing equipment including Dock Levellers, Industrial Doors, Scissor Lifts and Dock Shelters and Seals to get you up and running in no time, no matter the brand!

Our engineers work from fully stocked mobile workshops which carry specialist tools, a complete range of parts suitable for our own manufactured equipment, alongside a wide range of commonly used parts suitable for other types of dock levellers and doors, ensuring we are able to meet our 90% first fix rate target, limiting the need for costly return visits.

Why choose Dock Solutions?

We are your one stop shop for ALL your loading bay needs, Dock Solutions can offer both bespoke and standard loading bay equipment with a very competitive lead time, at great prices.  Not only do we offer a fast turnaround on new items, but we also hold thousands of stock items including dock bumpers, traffic lights, loading bay lights and much more – many of our products and spares are ready to go next day!

“Lead times and cost are both important factors in customers placing orders, I believe that we can achieve the results our customers expect by stocking the parts you require”, says Joshua, Head of Service and Repair department.

By choosing Dock Solutions as your service and maintenance partner it gives YOU, our clients peace of mind and reassurance.  Not only do we carry all relevant insurances, supply you with all the necessary risk and method statements, we are also accredited to Alcumus SafeContractor, SMAS, CHAS, SSIP and ALeM meaning that we are committed to handling Health & Safety correctly and the we meet the legal requirements before working on your sites.

By taking out a Dock Solutions Planned Maintenance Service Agreement this should help to reduce the need for expensive emergency call-outs, however our team are available 24 hours a day, 7 days a week should the unfortunate happen and you experience an emergency breakdown.  Our Planned Maintenance Service Agreements can be scheduled around your business requirements; quarterly, 6-monthly or annually depending on the usage of the equipment.

Free site survey

Are you unsure what your loading bays planned maintenance needs are?  Don’t worry, schedule your free site survey today where our expert Service Surveyor will attend site to discuss your requirements to ensure your loading bay is fully operationally safe and efficient.

Dock Solutions remain competitively priced, and we are never knowingly beaten on price for like for like products and services, contact our experienced friendly team to discuss your loading bay requirements.

Dock Solutions “Get Exactly What You Need!”


Tel: 0800 06 999 08

Email: sales@docksolutions.co.uk

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