Specialist parcel carrier, Tuffnells, has expanded its international reach with updates to its worldwide parcel delivery service.
The move comes off the back of key customer insights and follows the introduction of a new simplified IT-enabled international tariff, which will see Tuffnells serving over 167 countries around the world on behalf of its 4000 UK customers. The new tariff will also be available for customers using Microsoft’s enterprise resource planning software, Dynamics AX.
Using its regular fleet of drivers and network of UK depots, international shipments will be collected alongside customers’ regular UK consignments before being shipped overseas, with no new account set-up or agreement required.
Updates to the Tuffnells website also mean customers will be able to check quotes for shipments to a range of countries including, Gambia, Finland, Greece and France – quickly and easily. While its MyTuffnells platform will allow customers to track their deliveries in real-time.
Commenting on the launch, Peter Birks, Chief Executive Officer of Tuffnells, said: “At Tuffnells we’re constantly listening to our customers thoughts on how we can improve the service we provide them, and the introduction of this new international service comes as a result of feedback asking us to handle their deliveries to even more countries.”
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