TomTom Telematics is helping Kent Central Ambulance Service to meet its NHS targets for patient delivery 97% of the time, following the installation of the WEBFLEET fleet management solution in June 2018.

With a fleet of 28 specialised vehicles, Kent Central Ambulance Service provides non-emergency transport for high dependency patients attending hospital for outpatient clinics, operations or life-saving treatments such as chemotherapy or renal dialysis.

The WEBFLEET system provides irrefutable evidence of journey times, with ‘on-time’ arrivals against NHS targets increasing from 68% in June 2018 to 97% in July 2019.

The Service chose WEBFLEET following negative experiences with previous telematics suppliers. Nigel Patton, Managing Director of Kent Central Ambulance Service Ltd explains: “We had tried vehicle tracking before but it did not meet our expectations – it kept losing signal and there were no live traffic updates. With the new WEBFLEET system, there are no connectivity issues so we always know where our vehicles are.”

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