Triathlon® Battery Solutions, one of the UK’s fastest growing suppliers of batteries and battery components has launched Service Plus, their new service and support facility. Service Plus has been specifically designed to deliver the quickest response times to battery and charger faults, maximise first time fix rates and provide detailed supporting documentation. This nationwide service is managed by Triathlon’s team of friendly and knowledgeable Service Administrators and delivered by highly skilled Battery and Charger Engineers.

All Triathlon’s Battery and Charger Engineers are directly employed, fully uniformed and drive a liveried van which is equipped with a professional racking and storage system. This means everything that is needed to service batteries and chargers will be on hand wherever the engineers are, allowing them to resolve many issues there and then without having to arrange another visit. This saves both time and money for customers and helps get their equipment back up and running as soon as possible.

“At Triathlon we are committed to delivering the best possible service to all our customers,” commented Operations Director, Sarah Burgess. “We believe it’s our service that makes us different and through Service Plus we aim to raise the bar even further”. “Our customers want reassurance that any battery or charger faults will be rectified as quickly and efficiently as possible” added Sales Manager, Jon Wells. “It is essential that downtime on materials handling equipment is kept to a minimum and through Service Plus we can do that as we can usually have an engineer on site within a matter of hours”.

As well as offering nationwide service and repair, Triathlon also supplies Lead Acid batteries, Lithium-Ion batteries and a wide range of battery components and accessories. Another great service that Triathlon offers is rental.

Customers are able to rent forklift batteries, chargers and equipment. John Wells commented “Renting can be a very cost-effective option especially to cover short term peaks within your business. It’s a very popular service around Christmas Time, especially for spare batteries and battery changing equipment”.

The team at Triathlon are experts in the industrial battery field and as such are able to assist with all your battery requirements no matter how complex. To find out more about any of their products or services, please give them a call.

TRIATHLON®

Tel: 0800 015 6979

Email: info@triathlon-batteries.co.uk

www.triathlon-batteries.co.uk

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