Garic, the specialist welfare and site set up products provider to construction and other sites, has revolutionised its service operations with a mobile solution from BigChange Apps. Garic has improved and streamlined their hire and service operations replacing 400 paper worksheets with an all-in-one tablet app that also provides job scheduling, asset management, live tracking and reporting.
A large part of Garic’s work involves servicing plant and welfare facilities – for example emptying waste, replenishing water and fuel. Garic recently launched a new remote equipment monitoring system called i-SITE that monitors fluids to alert service operations. Service drivers, who respond to automated service requests and scheduled jobs, are equipped with rugged Samsung tablets and are amongst the primary users of the 90 BigChange-connected devices currently in use.
With service operations previously managed at three regional depots, the company has been able to centralise the management of service operations with the BigChange mobile solution integrated with the inspHire hire management system.