BigChange has broken new ground with the launch of a customised booking App service that gives companies their own speciallyconfigured and own-branded app on the major App Stores. The App allows business customers or consumers to arrange a transport service, fulfilment and shipment or order any other type of service, instantly at the touch of a button from any smartphone or tablet. Fully integrated with the BigChange cloud-based job-management system, the App is real-time synchronised with transport scheduling giving customers immediate, automatic booking confirmation. Transport businesses will also use the app to book vehicle inspections and servicing, as well as urgent reactive work such as tyre repair and replacement.
Easily customised and branded, customers simply download the apps for free from Apple’s App Store or the Google Play Store. Customers can book jobs in seconds; they simply select the type of service they require, enter the location and required time. Bookings are instantly confirmed and payment is made by credit card or on-account for business customers.
“For any business looking to offer exceptional customer service, our new booking apps allow customers to book services instantly at the touch of a button. So whether booking a parcel or pallet collection, a vehicle hire, or a fulfilment and shipping request, businesses can now offer an ondemand, real-time service,” says Martin Port, BigChange Founder and CEO.”
For operations, BigChange handles everything from delivery scheduling and routing through to health and safety and proof of delivery. Bookings are intelligently scheduled and allocated to the most costeffective resource, based on distance, availability and capacity. The tablet links to fleet and delivery management cloud-based software and gives access to a host of integrated features such as POD, hire forms, driver hours and pre-use vehicle safety checks.
“A lot of business owners think that apps are costly to develop and are only for big businesses. Up until now, that has often been the case. However, we’re on a mission to bring the on-demand revolution to businesses of every size and in every sector” explains Port. “Our ‘app as a service’ model means a highly professional booking app is quick and simple to deploy and is affordable.”
“The booking apps allows businesses of any size to offer a smartphone booking capability at minimal cost” says Port. “However, we realised many transport, logistics and hire businesses do not have the time, IT expertise, or resources to implement complex systems. So, we make everything really easy and we provide an express deployment service to get apps up and running in minimal time, with minimal disruption”.
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