WLN – What’s the most exciting thing about your job?

Shredding! I’m now only allowed to do the shredding (although I regularly break the shredder), order stationery and make a brew.

Roger Grimshaw, Managing Director, HallmarkFIX

WLN – Who’s inspired you most in your career?

My Sales Director when I worked in corporate. ‘This is only a suggestion, just remember who’s making it!’. A brilliant management philosophy which I’ve found very, very useful.

WLN – If you were an item in a warehouse, what would you be?

A hand pallet truck. It’s like a perfect employee – in return for a little TLC it’s hard working, reliable and supremely useful!

WLN – If you had your career all over again, what would you do different?

Start HallmarkFIX 40 years rather than 20 years ago.

WLN – What’s the most embarrassing thing that’s ever happened to you at work?

Being shown a photograph of me dancing on a window ledge with a rose in my teeth, in a restaurant in Hamburg following a sales meeting (it was a cracking evening though)!

WLN – Who or what makes you laugh?

Being asked by the team to answer these questions!

WLN – Do you have any hidden talents?

I wish I had any, never mind hidden!

WLN – Who would be your favourite party guest?

Arkwright from Open All Hours. The perfect small businessman!

WLN – What is the greatest luxury in your life?

Freedom to do with my time as I will.

WLN – What is your favourite guilty pleasure?

Bricks! There were literally thousands of small brickworks across the UK in Victorian times. Look closely and you’ll often see the brickyards name imprinted in the brick. Truly fascinating.

WLN – Do you have any secret ambitions?

There are limits to what I’ll tell you!

WLN – What’s your dream holiday destination?

Faroe Islands. Unspoilt, beautiful and a walker’s paradise.

WLN – What are your three favourite movies of all time?

High Noon, High Noon and High Noon.

WLN – What is your favourite book of all time?

The E-Myth Revisited by Michael Gerber. The best book I’ve ever read on small business.

WLN – What’s your favourite pastime?

I have more than a passing interest in good red wine!

WLN – If you won the Lottery, what would you do?

Buy better vintages!


Founded in 1997 HallmarkFIX is proud to celebrate 20 years in business, during which it has earned its reputation for delivering consistently high levels of service to its varied customer base.

HallmarkFIX’s approach is simple and effective, offering one reliable point of contact for the maintenance, repair, supply and certification of manual handling equipment.

The definition of a hallmark is a sign of quality: accredited to ISO9001:2008 since 1998 we know our systems support our business efficiently and will continue to do so following a transition to ISO9001:2015 in 2018. Our commitment to high standards is further enhanced by our membership to the Safecontractor scheme.

In this celebratory year it’s only fair that we release our MD Roger Grimshaw, the founder of HallmarkFIX, into the community…

To take part in Quote Unquote please call: 01923 272960 or email: james@warehousenews.co.uk