Quote Unquote- Martin Fletcher, National Sales Manager – Attachments, TVH UK Ltd

WLN – What’s the most exciting thing about your job?

I take pride in satisfying customers’ requirements, resulting in exciting solutions to their material handling problems from our proposals supported with reliable and honest advice.

WLN – Who has inspired you most in your career?

The sales director I reported to in my first sales position in the material handling industry. His name was John Murdoch and he inspired me to present myself with confidence, focusing on the customer’s requirements and correctly identifying opportunities. My father also inspired me with his honesty and commitment for hard work.

WLN – If you were an item in a warehouse, what would you be?

I would be a hydraulic rotating attachment with the ability to turn in all directions and grasp everything securely to increase safety, production and efficiency.

WLN – If you had to do it all over again, what would you do different?

I have always enjoyed challenges and achieving results, however the thing I would do differently would be to make earlier investments to move the business forward sooner.

WLN – What’s the most embarrassing thing that’s ever happened to you at work?

Back in the early days I responded to a customer’s urgent requirement by jumping into a delivery van to deliver a hydraulic part. Twenty-five miles later I arrived on site to realise that in my haste the part had not been loaded into the vehicle! I immediately returned and re-delivered the part. Although an embarrassing error, the customer was grateful to have received the part the same afternoon.

WLN – Who or what makes you laugh?

The comedian that gets me laughing is Peter Kay.

WLN – Do you have any hidden talents?

I think it’s my ability to compose myself and keep smiling when facing difficult situations or under pressure, although it’s been said that I can also produce beautiful floral displays in hanging baskets and tubs.

WLN – Who would be your favourite party guest?

A difficult one, as David Bowie would be my first choice.

WLN – What is the greatest luxury in your life?

Holidays and long weekends with my wife Jan.

WLN – What is your favourite guilty pleasure?

Simple – relaxing on an evening with a good bottle of red wine, mature cheese or a few snacks, when either listening to music or watching a film.

WLN – Do you have any secret ambitions?

To climb Mount Kilimanjaro.

WLN – What’s your dream holiday destination?

The Maldives.

WLN – What are your three favourite movies of all time?

Midnight Express (the true story of a drug smuggler convicted in Turkey), The Shawshank Redemption and The Grey.

WLN – What is your favourite book of all time?

Midnight Sun by Jo Nesbo, a novel involving escape from an Oslo crime lord.

WLN – What’s your favourite pastime?

Fishing during the day and socialising in the evening.

WLN – If you won the Lottery, what would you do?

Firstly, give family and friends a helping hand. Purchase a country retreat with a private lake and grounds or a place in the sun, buy a classic car and not forgetting, donate to a few worthy charities.

WLN – What would be your advice to someone thinking about coming into the industry?

To be honest and offer reliable impartial advice to benefit the client’s needs, and importantly to work hard and play hard, gaining respect and securing new friendships and contacts along the way.

TVH UK LTD

RentaClamp (Coventry) Limited was established in July 1976, supplying new and refurbished fork lift truck attachments for sales, hire, parts and service and acting as the main UK distributor of CAM Attachments. On 9th October 2015 the TVH group purchased the shares of RentaClamp and we now offer a true one stop experience and service for all lift truck attachments.

To take part in Quote Unquote please call: 01923 272960 or email: james@warehousenews.co.uk