When it comes to business, Doosan don’t just sell trucks, they provide the complete package, ensuring their customers are the priority.

Advert-campaign-different-layout[6]

The IMHX exhibition in September is the perfect opportunity for you to come and experience this for yourselves. All your materials handling requirements from one source, leading innovators Doosan.

These services range from products, services, design, innovation, support, fleet management system and aftersales.

Doosan will be exhibiting the latest range of new and innovative products and services at IMHX 2016.

Showcasing 16 trucks live on the stand, Doosan will be launching the new giant 25-tonne diesel forklift, the latest 7-Series 3 and 4 wheel electric trucks as well as displaying the award-winning Doosan G2 Euro Stage 4 compliant diesel engines all without the need for a DPF. For the first time ever, Doosan will be showing visitors the industry leading Fleet Management System, which continues to assist larger fleet customers to manage their fleets more effectively and keep a handle on costs wherever they are located across the UK.

With product introductions and demonstrations taking place throughout the week, this provides visitors with the chance to experience the latest forklift truck innovations first hand.

The Doosan stand will be themed upon customer focus, ensuring that the journey and experience with Doosan is first class right from the start.

The stand will be formed of sections, with staff members guiding visitors through the different zones, explaining the stages and introducing customers to ‘The Doosan Way’. This pathway allows visitors to interact with specific trucks dependent on their requirements, understand product developments, leading onto a live Fleet Management System with an interactive display, followed by a dedicated After-Sales and Parts area: demonstrating that Doosan provides the full service under one roof.

Constant development of products ensures the latest concepts and innovations are put into practice, providing the highest quality and leading technology within the forklift truck industry to Doosan customers. Doosan has launched an online FMS website which allows customers 24/7 access.

FMS[6]

Each customer is provided with their own login details, enabling them to have complete visibility of their equipment and its history; this new online system allows customers to log breakdowns on a 24/7 basis, monitor uptime and fleet utilisation, request and authorise quotes for repairs, as well as review accounts information. The major benefit here is that our customers can make informed decisions based on real time information, directly from a completely transparent system.

Doosan ensures that customers are looked after from start to finish.

Service is the most critical factor in keeping your business running.

Doosan offers national coverage, at a level that is appropriate for your individual need. For large nationwide fleet users, Doosan has 150 mobile technicians to give prompt, efficient and reliable service. However, local and regional based businesses will take advantage of the best dealer-network in the UK, who have over 400 factory trained mobile engineers, right on your doorstep.

When you rent or purchase a Doosan forklift, you can be assured of outstanding levels of support.

The Doosan parts system is one of the most sophisticated systems in the industry, utilising cloud technology all the way from engineer’s tablets, to identify the correct parts required, through to being able to check stock availability globally. Next day delivery is standard and can be achieved even for orders placed at 4.30pm.

With Doosan, you will realise that it’s not about the truck, it’s about you, the customer.

These services will be demonstrated at IMHX, providing visitors with the ability to experience the benefits and interact with these systems directly themselves.

Visit Doosan at IMHX 2016 in hall 11 on stand 11P61.

Tel: 01604825600

Email: salesadmin@doosan.com

www.doosanforklifts.co.uk

Comments are closed.