Ryman, the business stationery brand owned by celebrity retail entrepreneur and BBC Dragon Theo Paphitis, has selected the Nucleus IS – Stock Audit solution from Zetes, previously Peak Technologies, to improve stock accuracy and better identify stock loss. Nucleus is currently being implemented by Zetes as an in-store solution across all 235 Ryman Group outlets nationwide. Ryman selected Nucleus following a competitive tender during which a number of alternative suppliers were carefully evaluated. Zetes won the selection process because of its proven track record in retail and the well known reliability and functionality of its Nucleus suite of applications.
Commenting on behalf of Ryman, Ray Winter, Head of Risk Management said: “I have used Nucleus and Zetes previously and even though we went to tender to explore what else was available to replace our existing stock audit system, they still came out top in the marketplace.”
As part of the implementation project, Zetes has developed a dedicated interface to enable Nucleus to communicate directly with Ryman’s central stock management system and accurately upload routine stock counts to reconcile back office data in real time.
“Upgrading a stock auditing system is a complex project because it has to interact with other business systems. It also involves learning new processes and training for not just those staff physically handling the equipment, but the entire branch teams at our stores. Zetes has excellent training skills which make a huge difference to the overall success of any implementation,” says Ray Winter.
Using Nucleus, Ryman anticipates that in addition to improved stock replenishment management, the company will be better placed to equip individual stores with the required security systems to minimise shrinkage.
“All retailers have issues with stock loss and the records need to be reconciled regularly,” says Ray Winter.
Zetes
www.zetes.co.uk
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